Choosing a Moving Company

Moving is never easy, weather you decide to tackle the task on your own or the budget allows to employ the services of a full service moving company the decision process is lengthy and the “to do” list adds up fast!  Thankfully, moving is not an event that happens on a regular basis and aren’t we all thankful for that; however, when we need to move and are exploring the idea of hiring a moving company most of us are out of our element which brings about uncertainty of where to turn and who to trust.  Where can I get boxes?  How do we get Tuffy the puppy to Florida from Texas?  Can we take the plant Aunt May gave us?  Last but certainly not least- Who can we trust to move all of our precious household items 1573 miles across the country?  Naturally, in this day and age we sit in front of our computers and “google” it!  Normally, this brings about even more stress because we encounter horror story testimonials -that are usually exaggerated and biased along with the endless list of full service moving companies all promising what we all want- a LOW price and the BEST service!  Where do you start?

 

In most cases, customers will select three moving companies to speak with and interview for their business.  So then you have 3 companies, all offering a similar service and all within $100 of each other.  How do you narrow down your decision now?  We all have our on decision making process but one of the most common ways is online reviews.  We want to know what others experienced when in our position, whatever the case may be.  Let’s think about this logically, we want to see what others -we don’t know - have to say about a company- we don’t know- and just because we find it online human nature tells us it’s true.  This may work when trying to research the best DVD player to buy but when you are trying to find a moving company you can trust- trusting online reviews can be catastrophic. 

 

First of all, anyone, anywhere, anytime can go online and post a review about any company weather it’s positive, negative, true or false.  Who will ever know?  Who can it hurt?  The question is- why would we trust these reviews?

 

Second, who writes reviews most of the time?  Normally, people that have a bad experience write a review because it’s an avenue to vent and in some cases get “revenge” because the moving company lost their favorite broom.  Seriously, we’ve had this complaint. For every one positive review a company receives, you can bet that same company will receive 5 negative reviews-again its human nature- we are more likely to write a bad review than a good review because the consumer received the service expected.  Who wants to write about that?  Boring!

 

The other issue is; no one takes into consideration the volume of business a company does versus the complaint ratio.  This is huge!  If Condor Moving Systems relocates 2500 families a year and we receive 20 complaints from customers, that’s a pretty good ratio for any company. 

 

I could go on and on with this issue because it’s an area I’m very passionate in but in short I want to address the age old question- where do you turn to find a good moving company? Are there websites unique to the moving industry to help me?  Yes!!  The following information listed is for the Federal Motor Carrier, American Moving and Storage Association and Southwest Movers Association and are all organizations that specialize in the moving industry and can guide you in your search- they are non-biased and information found is based solely on facts and stringent criteria. 
 

 

Federal Motor Carrier Safety Administration or call (888)368-7238

 

The American Moving and Storage Association or call (703)706-4993

 

The Southwest Movers Association or call (800)759-2305

 

You could also make it easy on yourself and just call us first; Condor Moving Systems will carry you home from start to finish!  Our moving consultants are waiting for your call………

 

Happy Hunting!