Choosing a Mover
When looking
to hire a full service moving company
it’s important to do your research like with any purchase you make especially when
tendering your life long possessions to someone. There are several websites out there to help
consumers such as The Federal Highway Safety Administration “FMSCA” and the Texas Department of Motor Vehicles “TXDMV”.
When doing
your research on the mentioned sites here are 3 things to look for:
Is the moving company a broker or a
full service moving company?
How long has the moving company been in business?
How many complaints does the moving
company have on the FMSCA and TXDMV websites?
A moving broker is someone who just
brokers moves out how this happens is you pay the broker deposit which is
typically 10-20% of your estimate which is the brokers cut on your move then
your job gets brokered out to an actual moving company or owner operator who
performs the job. The problems that sometimes
occur range from damaged items, service issues and increased charges. Not knowing who is showing up and how they
will handle your prized possessions is the scariest part.
How long a moving company has been in business says a lot. In the moving industry is very common to see
individuals open a moving company for a couple of years ruin their reputation
and shut down to open a new moving company staying under the radars of the
FMSCA and TXDMV.
When looking at the complaints online
make sure to only look at FMSCA and TXMDV sites. Look at the nature of the complaints and ask
your mover questions about the complaints and how they are handled and resolved
if one was to occur. Procedures on how
and where to address complaints or services issues should be made easily available
to consumers.
In conclusion always do your research
before making such an important decision and keep the mentioned 3 key things in
mind when shopping around.
